Key word "knowledge management"
Bettoni M. (2009) Weak ties cooperation with Web 2.0. KappaeMme 1–09: 26–31. https://cepa.info/441
Weak ties cooperation with Web 2.0.
KappaeMme 1–09: 26–31.
Fulltext at https://cepa.info/441
In this paper we introduce the concept of Knowledge Cooperation, a participative approach to Knowledge Management based on a constructivist knowledge model. We then present its implementation in the weak ties knowledge network CoRe, a distributed Community of Practice of researchers (“Community of Research”) supported by an online platform that implements a Web 2.0 approach based on MOODLE.
Bettoni M. C. (2008) The Illusion of Society. Constructivist Foundations 3(2): 68–69. https://constructivist.info/3/2/068
Bettoni M. C.
The Illusion of Society.
Constructivist Foundations 3(2): 68–69.
Fulltext at https://constructivist.info/3/2/068
Open peer commentary on the target article “Who Conceives of Society?” by Ernst von Glasersfeld. First paragraph: Issues such as social interaction and communication play an essential role in my recent approach to knowledge management called “Knowledge Cooperation”, conceived as “the participative cultivation of knowledge in a voluntary, informal social group”. Radical Constructivism (RC) provides a substantial support to the foundations of this approach, which aims at equilibrating intellectual and social capital. So I warmly welcome Ernst von Glasersfeld’s clarification of the constructivist position in regard to “society.”
Bettoni M. C. & Eggs C. (2010) User-Centred Knowledge Management: A Constructivist and Socialized View. Constructivist Foundations 5(3): 130–143. https://constructivist.info/5/3/130
Bettoni M. C. & Eggs C.
User-Centred Knowledge Management: A Constructivist and Socialized View.
Constructivist Foundations 5(3): 130–143.
Fulltext at https://constructivist.info/5/3/130
Context: The discipline of knowledge management (KM) begins to understand a) that it should move towards a user-centred, socialized KM and b) which business objectives provide motivation to do so. However, it lacks ideas on how to reach the objective that it suggests and justifies. We contend in this paper that this change requires a more viable understanding of knowledge combined with a suitable model of social interaction, otherwise it will fail. Problem: The problem to be solved is to find a way to blend a model of social interaction and a suitable understanding of knowledge so that together they can contribute to the objective of implementing a “user-centred KM.” In this paper we show a solution articulated in several conceptual and experimental components and phases. Method: We use a systemic and cybernetic approach: systemic analysis of the problem, conception of a cybernetic approach, design of a systemic solution, and its evaluation in an experiment. The main methods used are systems engineering, cybernetic modelling, and knowledge engineering. Results: We propose seven interrelated results: 1. A defect analysis of KM; 2. The concept of knowledge as the “Logic of Experience”; 3. A set of five KM design principles; 4. The principle of “Knowledge Identity”; 5. The model of “Knowledge Cooperation”; 6. The architecture of a user-centred KM system; and 7. Insights from a KM experiment. Implications: Our results are useful for any stakeholder in today’s knowledge economy when they need to understand, design, build, nurture and support an organization’s capacity to learn and innovate for the benefit not only of the company’s financial owners but also of the individuals who work in it. Future research should urgently address the issues of “knowledge identity” and the “knowledge contract” and KM practice should design its next steps for moving towards a user-centred KM in conformity with the principle of “knowledge identity.” The paper links explicitly to radical constructivism and argues in favour of a radical constructivist foundation for KM in which knowledge is seen as the “Logic of Experience.” It also shows how this KM foundation can be extended with a social perspective and by that allow the individual and the social to be conceived of as complementary elements in one single KM system.
Bettoni M., Schiller G. & Bernhard W. (2008) Weak Ties Cooperation in the CoRe Knowledge Network. In: Harorimana D. & Watkins D. (eds.) Proceedings of the 9th European Conference on Knowledge Management, Southampton Solent University, Southampton, UK, 4–5 September 2008. Academic Publishing, Reading: 59–66.
Bettoni M., Schiller G. & Bernhard W.
Weak Ties Cooperation in the CoRe Knowledge Network.
In: Harorimana D. & Watkins D. (eds.) Proceedings of the 9th European Conference on Knowledge Management, Southampton Solent University, Southampton, UK, 4–5 September 2008. Academic Publishing, Reading: 59–66.
The discipline of Knowledge Management (KM) has been dealing with the issue of knowledge flow for almost 20 years … Unfortunately in all these and similar investigations an essential component was missing or not explicitly stated and discussed: the fundamental principle or view that every person is inseparably bound to his or her knowledge … The foundation of this principle is Radical Constructivism (von Glasersfeld 1995), which anchors the concept of knowledge more than ever in the human being
Bond P. L. (2009) Toward a living systems framework for unifying technology and knowledge management, organizational, cultural and economic change. In: Harorimana D. (ed.) Cultural implications of knowledge sharing, management and transfer: Identifying competitive advantage. IGI Global, Hershey PA: 108–132. https://cepa.info/417
Bond P. L.
Toward a living systems framework for unifying technology and knowledge management, organizational, cultural and economic change.
In: Harorimana D. (ed.) Cultural implications of knowledge sharing, management and transfer: Identifying competitive advantage. IGI Global, Hershey PA: 108–132.
Fulltext at https://cepa.info/417
New forms of explanation for organization and culture are developed from a foundation of Maturana and Varela’s biology of cognition to produce a synthesis of knowledge management and new philosophical, sociological, anthropological, and, distinctively, biological perspectives on technology. This effectively reconciles the practices of technology, knowledge, and cultural change management. The biology of cognition is proposed as an appropriate foundation for a new scientific paradigm able to reconcile the social and natural sciences.
Breite R. & U. Koskinen K. (2014) Supply chain as an autopoietic learning system. Supply Chain Management 19(1): 10–16.
Breite R. & U. Koskinen K.
Supply chain as an autopoietic learning system.
Supply Chain Management 19(1): 10–16.
Purpose: This paper seeks to present a comprehensive overview of the supply chain as an autopoietic system. The new autopoietic approach suggests a transition from traditional cognitivist epistemology to the theory of learning as a creational matter, and this type of thinking can potentially shed light on the role of knowledge creation as a part of supply chain management. Design/methodology/approach – The paper is structured as follows: the first section describes the theoretical background of the concept of knowledge management in the supply chain. After that, the paper examines the general systems theory and the role of an autopoietic system within it. Then the paper addresses autopoietic epistemology. In particular, the notions of knowledge, learning, and knowledge flows are described so that the focus is on the context of the supply chain and supply chain management at operational level. Findings: The supplier’s, customer’s, and firm’s own organization and parts of the organization have autonomy system memories, which ultimately formulate how the intended development ideas are in fact realized and how they are adopted by the organization. Supply chain managers should take into account the fact that the routines and norms of the node are part of the system that are not controlled from outside. Instead, the system can modify its objectives internally as part of its autonomous operation, which should be taken into consideration in the knowledge sharing process. Originality/value – The description of a supply chain as an autopoietic knowledge system is a new way to examine knowledge sharing in a supply chain.
de Zeeuw G. (2004) Self-organisation as quality control in inquiry. Kybernetes 33(9/10): 1411–1418. https://cepa.info/2746
de Zeeuw G.
Self-organisation as quality control in inquiry.
Kybernetes 33(9/10): 1411–1418.
Fulltext at https://cepa.info/2746
Knowledge is defined as the result of successful attempts to transfer expected effort in the future to effort spent in the present. The less effort remains to be spent in the future, the more knowledge is exhaustive and complete. It is shown that some efforts remain necessary in the future for accidental reasons, e.g. to correct mistakes, to estimate parameters, to act. Some efforts will also be required for fundamental reasons. They are needed to compensate as and when testing for exhaustiveness proves ineffective. It is argued that the need for such additional effort may be met by starting collectives as a form of pre‐containment. Such collectives may include non‐ordered experiences. They will maintain themselves by striving to serve as equivalents to knowledge. They help in two ways: they indicate what is needed to create which knowledge. The design of collectives serving as knowledge is linked to second‐order cybernetics.
Hall W. P. (2011) Physical basis for the emergence of autopoiesis, cognition and knowledge. Kororoit Working Paper No. 2. https://cepa.info/882
Hall W. P.
Physical basis for the emergence of autopoiesis, cognition and knowledge.
Kororoit Working Paper No. 2.
Fulltext at https://cepa.info/882
Background(s): Physics, biology, epistemology. Perspectives: Theory of autopoietic systems, Popperian constructivist evolutionary epistemology and the biology of cognition. Context: This paper is a contribution to developing the theories of hierarchically complex living systems and the natures of knowledge in such systems. Problem: Dissonance between the literatures of knowledge management and organization theory and my observations of the living organization led to consideration of the foundational questions: What does it mean to be alive? What is knowledge? How are life and knowledge related? Method: The approach is synthetic and multidisciplinary. A theory of knowledge-based living systems is developed from first principles regarding the behavior of dynamical systems over time to combine the concepts of autopoiesis (after Maturana, not Luhmann), and knowledge (after Popper). Results: Autopoiesis and the construction of knowledge are inseparable aspects of physical phenomena scalable to many levels of organized complexity (e.g., cells, multicellular organisms, organizations, social systems, etc.). The result unifies theories of epistemology, physical dynamics, life, biological evolution, knowledge and social systems. Implications: The results highlight the importance of understanding autopoiesis as first defined by Maturana and Varela as a complex physical phenomenon persisting over time. Autopoietic “self-observation” is not paradoxical. As dynamic physical processes, any internal/external activities relating to “observations” are displaced in time. The worlds that living systems act on are not those observed. “Circularly closed” systems are actually open spirals along the axis of time. Relevance: The paper provides a framework for a unified theory of living systems based on autopoiesis and an evolutionary constructivist theory of knowledge. It provides a strong theoretical basis for a radical constructivism that remains connected to an external reality.
Hall W. P., Else S., Martin C. & Philp W. (2011) Time-based frameworks for valuing knowledge: Maintaining strategic knowledge. Kororoit Working Paper No. 1. https://cepa.info/883
Hall W. P., Else S., Martin C. & Philp W.
Time-based frameworks for valuing knowledge: Maintaining strategic knowledge.
Kororoit Working Paper No. 1.
Fulltext at https://cepa.info/883
To survive and flourish in a changing and unpredictable world, organizations and people must maintain strategic power over necessary resources – often in the face of competition. Knowledge contributes to that strategic power. Without vigilance to maintain its currency and accuracy, the value of knowledge depreciates as circumstances change over time. Karl Popper’s evolutionary epistemology and Maturana and Varela’s concept of autopoiesis provide a paradigmatic framework for considering the roles and importance of time in constructing knowledge and using it to maintain strategic power. Following Popper, knowledge of the world is constructed, used and evaluated via cyclically-iterated processes. We introduce nine time-based frames of reference based in this Popperian autopoietic paradigm to explore the relationships between time and a utility-based valuation of knowledge as it is constructed and applied. We believe this framework and associated paradigmatically consistent vocabulary provide useful tools for analyzing organizational knowledge management needs. Relevance: The paper explores individual and social cognitive processes used to construct and maintain reliable knowledge about the world, based on a unification of autopoietic theory and Popperian evolutionary epistemology. The scalability of the unification across several levels of organized complexity is explored. Luhmann’s (mis-)usage of the concept of autopoiesis is criticized. Analyzing the growth of knowledge (i.e., the capacity to apply cybernetic controls to maintain autopoietic survival and growth against physical perturbations) along the time-axis of an evolving universe simplifies many of the complexities of second-order cybernetics.
Jackson T. W. (2007) Applying autopoiesis to knowledge management in organisations. Journal of Knowledge Management 11(3): 78–91.
Jackson T. W.
Applying autopoiesis to knowledge management in organisations.
Journal of Knowledge Management 11(3): 78–91.
Purpose: Autopoiesis has been applied to many different fields. One area, however, where little work has been done is the application of autopoietic theory to knowledge management. The paper aims to provide a direct comparison between the theory of autopoiesis with aspects of knowledge management, specifically social constructivism. Design/methodology/approach – The theory of autopoiesis was broken down into easily comparable sections. The theory of social constructivism in relation to knowledge management was then described, followed by a comparison of the two. Findings: Strong correlations were discovered between autopoiesis and knowledge management, specifically that the cyclical nature of organisational learning and its ability to self‐reproduce the components of its system suggest that it is in some respect an autopoietic entity. However, serious flaws between the two approaches were discovered also. Originality/value – This paper is the first in‐depth application of autopoiesis to knowledge management and the study of organisations.
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