ICT does not have the ability to integrate into the daily life of its users owing to its lack of both consensual communication commands and social skill. The daily use of multiple ICTs imposes dysfunctional communications on its users. This paper highlights the limits and dangers of ICT and focuses on its non-neutral nature. A first-order change is presented in the form of a communications secretary by introducing a top down approach to ICT centered on the end user’s needs. This change is required for humans to take responsibility for their place in the ICT link instead of passively being conditioned by the goals of technology, thus enabling a second-order shift to occur by changing the rules of ICT and hence the system itself.

Key words: ICT, communication, design, interruption, technology

Purpose: When reviewing the prospectus of mainstream universities that offer psychology majors, one would be hard-pressed to find any cybernetic approaches included in their course material. This is an unfortunate observation as most psychological problems arise in a relational context. Reasons for this status quo are presented. The purpose of this paper is to reduce obstacles for prospective learners in cybernetic psychology, with the hope that cybernetic psychology may be assimilated and seen as an equal footing paradigm in mainstream psychology teachings. Design/methodology/approach – A popular cybernetics web site is often used by students who are learning cybernetic psychology. Using the responses from students who frequent the online resource, solutions are presented based on the questions that students have asked the author of the site. Findings: Students are taught different therapy paradigms in terms of models; the psychodynamic model, the medical model, the person-centred model; the systems model and so forth. Their position to the model is external and they can critically evaluate the different models and apply each model in an interpretation and analysis of various psychology case studies. Cybernetic psychology becomes problematic when that line of thinking is used. Practical implications: Cybernetic psychology stands as an ethical choice for therapy. Reducing the boundaries for cybernetic therapies to be assimilated in the mainstream context, especially if offered by universities as an equal footing paradigm, which would be in keeping with the WHO’s call for responsible ethical therapy interventions. Originality/value – There is limited information on how to perform cybernetic psychology. This is understandable owing to the nature of cybernetics; however, reliable and stable approaches should still be available for students who are new to this epistemology. There needs to be an entering point into this way of thinking so that cybernetic psychology remains accessible to newcomers.

Key words: Psychology, cybernetics, model, second-order cybernetics, systems, therapy

Context: Public universities in South Africa are currently facing the challenge of decolonising knowledge. This change requires a review of curriculums, as well as teaching and learning with the goal of embracing the epistemology of the learners, addressing issues such as social justice and transformation. Problem: Human communication is subject to several perceptual errors in both listening and seeing, which challenges the success of the communication in the education system. The ability of the teacher and the learners to effectively communicate with one another is a factor for the success of each reaching their goals. The teacher imparts her knowledge in the classroom, but according to von Foerster, “[i]t is the listener, not the speaker, who determines the meaning of an utterance,” for the listener contextualises this information based on her own past lived experience. Thus, the student’s epistemology and her expression of her understanding is integral in the classroom context and should be actively included into the education system. Method: I present a cybernetic approach to the teacher-learner system, challenging traditional ideas about the role of each actor within the system, with special attention given to Pask’s conversation theory. Results: Early empirical findings suggest that a conversational contextual approach results in higher student involvement and better memory retention among the learners. Conversational approaches that are epistemologically inclusive diffuse social problems where the student groups require their individual worldviews to be reflected within the curriculum. This reduces the friction of competing epistemologies within the education system, moving toward a co-created contextually-driven knowledge system. Implications: Many educators would like deeper engagement from their learners but have not found a way to successfully engage the student group. A cybernetic approach is one method that can be adopted to remedy this. This is particularly useful in contexts where there is cultural diversity and impending social change. Constructivist content: I address von Glasersfeld’s points on human cognition, linking it to Austin’s speech acts.

Key words: Contextual approach, conversation theory, decolonisation of knowledge, education, epistemology, teaching and learning.

Upshot: Time constraints, locked curriculums, strict management, and possible anarchy in the classroom are some of the themes that originated from the commentaries. I argue that these challenges should be viewed holistically in the broader picture. I also question the educator’s role in mitigating these obstacles. My advice: Do it anyway.

Open peer commentary on the article “Cybernetic Foundations for Psychology” by Bernard Scott. Upshot: Scott’s ideas of a unifying conceptual framework and metanarrative for the seemingly divergent psychology fields may be met with challenges. Four obstacles are presented, which can be addressed in order to mitigate resistance to Scott achieving his goal of cybernetics fulfilling these dual roles in the psychologies.

Upshot: University engineering qualifications are accredited according to various international accords that are perceived as a restrictive factor in curricula redesign. I argue that this may not be the case owing to the discipline-independent wide-ranging content that may populate the qualifications. Also, I point out that the educator’s teaching style is their choice and that educators may act as agents of change bringing ethical changes to their curricula. Finally, I question the role of the teacher and its future relevance in competition with artificial intelligence.

Context: South African public universities are currently undergoing a transitional period as they traverse the sensitive road of curriculum redesign that achieves an inclusive approach to education for the goal of the decolonisation of knowledge. Problem: Many classrooms have students from several cultural backgrounds yet in these spaces there is often a single dominant discourse on offer. An ethical question is raised in terms of what content should be addressed in the classroom. Method: An approach to curricula design as a conversation is presented. The philosophical aspects underlying shifts in epistemology are presented following an eclectic approach to curricula design that embraces second-order science in achieving the ongoing goal of decolonisation. The method used to achieve this goal is conversational heterarchical curriculum design assuming non quidem tabula rasa. Students can act as reference points (Nunataks) for curricula design, thus reducing the abstraction in the syllabus. Results: A heterarchical conversational approach offers a platform whereby social justice may be addressed in the classroom by providing a means by which the students’ own epistemology is embraced within the curriculum as the students provide the trajectory for the course content based on their own epistemology. A dynamic curriculum is then available that has immediate use in the communities that the students reside in. Students demonstrate understanding of the content as it is tied to their own way of knowing. Implications: The benefits of this approach include moving away from defining science according to a realist view. Educators may accept the idea that knowledge is not impartial and that method is tied to epistemology. When the observer is included in science, an awareness arises that theories (at least in the social sciences) affect what is studied, which in turn affects society. Constructivist content: The approach builds on von Foerster’s ideas on reflexivity. Pask’s conversation theory is a vehicle for the attainment of reflexive conversational teaching and learning.

Key words: Adaptation, curriculum design, conversation theory, cybernetics, decolonisation, ethics, heterarchy, nunatak, reflexivity, second-order science, ubuntuism.

Context: For many people, religion and/or spiritual experiences are an important part of their daily lives - shaping their thinking and actions. Studying these experiences relies on qualitative religious studies (RS) research that engages respondents on a deeply personal level. Problem: Researchers are unable to provide an apolitical, value-free approach to research. There lacks a rigorous methodological approach to qualitative RS research that addresses this epistemological obstacle. This is particularly relevant when studying a cohort with radically different beliefs from the researcher. Method: Researcher coupling is presented as a topic that defines the researcher and her participants as a systemic entity. By demonstrating how the researcher’s worldview is tied to her research, an argument for personalised and relational observer-dependent research is presented. Five reflexive questions are proposed as a starting point for personalised research to demonstrate the relational and intersubjective nature of this activity. Results: By linking the researcher to her research and changing the goal of research from independent and objective research to one that is relational and contextual, the scholar can report on her research in an ethical and socially just manner by linking her worldview to her research. Implications: The traditional research activity is redefined as one that should embrace the scholar’s worldview instead of attempting to hide it. The scientific ideals of independence and objectivity are replaced by interdependence and hence a proposal is made for personalised research that embraces the intersubjective nature of this activity. This proposal is meant to alleviate some of the epistemological weaknesses in RS. This paradigm shift promotes rigour as a qualifier for methodology including changes to how research is categorised. Constructivist content: Margaret Mead’s ideas of observer dependence in anthropological research and how the observer constructs her research findings are discussed. The circularity that exists in this relational context is analysed according to Bradford Keeney’s ideas on recursion and resultant future behavioural correction. Ranulph Glanville’s ideas of intersubjectivity and his concept of “in the between” are used as a foundation for the researcher-participant relationship. Ross Ashby’s notion of experimenter coupling is used as a basis for researcher coupling.

Key words: Epistemology, ethics, personalised and relational research, religious studies, rigour, research methodology, worldview.

Abstract: Ultimate truths and dogma form part of many religions, which poses epistemological challenges to researchers who have differing beliefs yet wish to study these religions. I have argued that conceptual bridging is a prerequisite in meeting this challenge as religious studies scholars should have a deep knowledge base of a variety of belief systems to assist in conceptualising the believers’ world. Scholars, however, need to be comfortable hearing the truths of others, which at times may be contrary to their own worldviews.

Purpose: There is a lack of epistemological considerations in religious studies methodologies, which have resulted in an on-going critique in this field. In addressing this critique, the researcher’s observer effect needs to be actively accounted for owing to the influence of the researcher’s epistemology in the author’s research. This paper aims to answer the question of why a researcher should address one’s epistemology in the research. Design/methodology/approach – Using second-order cybernetics as an approach, observer dependence is exemplified and justified in the context of religious studies research methodology. The research activity is shown as a relational temporal coupling that introduces inter-subjective aspects to the research. The research process is analysed showing the need to provide scope for the researcher’s epistemology in one’s research. Findings: A relational observer-dependent approach to research embraces the epistemology of the researcher and the participants providing equality in the relationship. The research results are thus framed according to the nature of the relationship and are thus not detached. This addresses social justice and reduces troubling truth claims. Research limitations/implications – This first paper focuses on the question of why epistemology should be included in scholarly research. A detailed framework for how scholars may achieve this goal is to be part of the future study and is not presented in this paper. Practical implications: In many positivist approaches there is a motivation to hide the researcher; however, recently there has been a move towards including authors in the first person, realising that science is tied to politics, which does not reach its ideals of objectivity. Cybernetics is presented as an approach to addressing the move from “objective” to “subjective” research. Social implications – Researchers cannot get into the minds of their participants and thus an authorial privileged presentation by the researcher of the participant’s experiences is fraught with epistemological weaknesses. Attempting to own one’s own epistemology could address social justice in research by personalising the research and accounting for the observer effect and the inter-subjective attributes of the research relationship. Originality/value – The principle of observer dependence in cybernetics is not new; however, a research approach that focuses on the nature of knowing and how this may influence one’s research in religious studies is uncommon. It is thus presented here as a viable option to address the critique of epistemologically weak research methodology in religious studies.

Key words: intersubjectivity, research methodology, second-order cybernetics, epistemology, observer dependence, religious studies